Contact Us

For all customer service, sales inquiries, wholesale, & press Inquiries please contact elaine@elainechongdesigns.com or use the form provided.

Existing Orders
If you’re contacting us about an existing order, please include your order number in your message.

Quality Concerns
If your item is broken or you’re experiencing another quality-related issue, please attach a photo so we can better assist you.

For information about caring for your jewelry, visit Jewelry Care. For shipping, returns, warranties, and other frequently asked questions, visit Shipping & Returns.